Privacy Policy
Privacy Policy
This privacy policy (“Policy”) outlines how Lighting Trendz (“we”, “us”, or “our”) collects, uses, and protects your information through our website https://services.install-lightingtrendz.co/ (the “Site”) and via SMS/text message communication.
By using our Site or opting in to receive messages from us, you agree to the terms in this Policy. If you do not agree, please do not use the Site or subscribe to our communications.
What Information Do We Collect?
We collect the following types of information:
1. Personal Information You Provide
Includes name, email, phone number, billing/shipping address, and other contact information submitted via:
• Website forms
• In-store consent forms
• Appointment bookings
• SMS keyword responses
2. Automated Data Collection
We may collect Usage Information using:
• Cookies & Web Beacons
• Device Identifiers (IP, MAC, browser type, etc.)
• Analytics tools like Google Analytics and LocaliQ
3. SMS Consent Records
If you opt in to receive promotional messages via SMS, we collect:
• Your phone number
• Timestamped record of your consent
• Information related to your interaction with our messages (e.g., replies, clicks)
How Do We Use Your Information?
Your information may be used to:
• Process transactions and fulfill orders
• Send promotional offers, product updates, and exclusive deals via SMS and email
• Notify you of changes to products or policies
• Respond to your inquiries and support requests
• Improve our website and services using analytics tools
SMS Marketing
By submitting your phone number on our website or in store and checking the opt-in box, you agree to receive recurring SMS/text messages from us for:
• Discounts on speakers, lighting, or alarm systems
• Seasonal promotions
• Appointment confirmations or service reminders
You can opt out at any time by replying STOP.
Do We Share Your Information?
We may share information with trusted third-party vendors to:
• Deliver SMS and email communications (e.g., via Twilio)
• Process payments
• Provide marketing services (e.g., LocaliQ, Google)
• Analyze website usage
These partners do not have permission to use your information for unrelated purposes.
We may also share your data:
• As required by law or legal processes
• During a business transfer or asset sale
Your Privacy Rights
You may contact us at any time to:
• See what data we have about you
• Correct, update, or delete your information
• Opt out of marketing communications
📞 Call us at (973) 358-9302
📬 Or write to:
Lighting Trendz
125 Clinton Rd Unit 4, Fairfield, NJ 07004
Targeted Advertising & Analytics
We use cookies and tracking technologies for advertising and performance analytics.
You can opt out here:
SMS-Specific Opt-Out
If you’ve opted into our SMS campaign, you may receive:
• Promotions for audio upgrades, lighting kits, alarm packages, and more
• Service reminders and follow-ups
To opt out of SMS:
• Reply STOP, UNSUBSCRIBE, or CANCEL
• For help, reply HELP or call us at (973) 358-9302
We respect TCPA and carrier guidelines under A2P 10DLC registration with Twilio.
Children’s Privacy
We do not knowingly collect information from children under 16. If discovered, we will delete the data promptly.
Security Measures
We implement technical and physical security to protect your information, but no system is fully secure. You are responsible for maintaining the confidentiality of your login credentials.
Limitation of Liability
We are not liable for any damages arising from the misuse or unauthorized access of your data. Maximum liability will not exceed $100 or the amount paid to us for a product related to the breach.
Jurisdiction
This Policy shall be governed by the laws of New Jersey, United States.
Questions?
📍 Lighting Trendz
125 Clinton Rd Unit 4, Fairfield, NJ 07004
📞 (973) 358-9302